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Live calls

One conversation with exactly the right person.

Arbor finds, verifies and schedules the expert. Your team runs the call, or an Arbor researcher runs it for you. Every call comes back recorded, transcribed and ready to search.

Book a call Or run interviews at scale

Expert call

Live · 18:42

Marcus R.

Former head of operations · 3PL, 11 yrs

  1. Your team

    When a shipper moves volume away from a 3PL, what usually triggers it?

  2. Marcus R.

    Almost never price on its own. It’s two bad peak seasons in a row, then procurement gets involved.

Recording Transcribing live Conflict check on file
  • Phone or video
  • Your team or ours
  • 30 to 60 minutes
  • Recorded and transcribed
  • Verified before every call

Who runs the call

Your team, or ours. Your call.

Some conversations your team needs to have in person. Others just need to happen. Pick per call, or mix them in one study.

Your team asks

For when the conversation is the work.

  • Arbor finds, verifies and schedules the expert
  • Your team runs the call, on your calendar
  • Recording, transcript and summary after every call

An Arbor researcher asks

For when your team needs the answers, not the hours.

  • You share the brief and the questions that matter
  • A researcher runs the call and follows up in the moment
  • You get the transcript, a summary and what to do next

How it works

From brief to transcript, without the back-and-forth.

  1. 01

    Brief

    Tell us who you need: role, industry, tenure, what they should have seen first-hand.

  2. 02

    Match

    We source candidates, verify identity and role, and run a short screen against your criteria.

  3. 03

    Clear

    Conflict check and compliance attestation before anyone gets on a call.

  4. 04

    Call

    On your calendar, by phone or video, run by your team or by ours.

  5. 05

    Deliver

    Recording, transcript with speaker labels and a summary, searchable alongside every other study.

Every call includes

Nothing to chase afterwards.

Need the themes across twenty calls, or a finished readout? See synthesis and reports.

Recording
Every call, kept with the study, shared only with your team.
Transcript in minutes
Speaker-labeled and searchable, not typed up days later.
Call summary
The key points, quotes and open questions, ready to forward.
Verification record
Who they are, what they did and how we confirmed it.
Compliance trail
Conflict check and attestation on file for every participant.
One place for everything
Calls sit next to AI-moderated interviews, so you can ask across all of them.

Live calls and AI interviews

A few calls to set the frame. A hundred interviews to test it.

Most studies use both. Start with live calls to learn the language of a market, then let Arbor’s AI moderator take the same questions to many more people.

AI-moderated interviews

Live calls

Who do you need on the line?

Book a call Talk to our team