Umi for Retail & QSR
Surface store-level problems early before they turn into customer complaints.
Book a Demo
Supercharge store performance at scale
Fix issues before customers are impacted
Spot patterns early and act consistently across locations.
Why this is hard today
Store-level reality isn’t visible to HQ
Most systems track metrics, not frontline conditions.
Customer complaints arrive first
Feedback loops activate after experience breaks.
Patterns across locations are hard to see
Insight is siloed by store, region, or system.
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Listen to store and restaurant teams on staffing, ops, and service issues
Direct insight from the floor, across every location.
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Catch problems with new promos or processes before they spread
Rollouts look different in the field than on paper. Know what’s working and what’s not in real-time.
See location-by-location performance and sentiment at a glance
Spot outliers, compare trends, and find best practices across your footprint and brands.
Trusted by leaders who uncover real issues
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Our store associates are the core of our brand representation. Learning from their interactions is invaluable.
John, VP of Brand & Communications
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